Frequently Asked Questions

Ameritop is a professional company of household and outdoor LED lighting. We are aiming at providing ECO-friendly, highly efficient, convenient and high-quality lighting for our customers. Through six years of continuous efforts, we have our own professional team and excellent customer service.

All Ameritop products come with a 12-month warranty and are guaranteed to give 100% satisfaction in every way.

We always stand behind everything we sell.

We ship within 24 hours of the order being placed.
 

We ship out orders in 24hours, except weekends and holidays.

However, we need to wait for Amazon to provide the exact tracking number, it may take up to 3 working days for your order to be fulfilled on ameritopdeal.com, sometimes even longer.

Contact us at service@ameritopdeal.com if you have any problem with your order.

All orders within the U.S. are shipped and delivered in 7 business days.

We ship out all products from our Amazon Warehouse.
The shipping carrier was choosen randomly by Amazon.

1. Go to My Profile

2. Go to Order section.

3. Go to order you want to track.

4. Click the Track Package next to your order.

Orders shipped by most Shipping Carriers, except Amazon Logistics(AMZL_US), are trackable.

If your order was shipped by Amazon Logistics, and you need to know the shipping status of your order, please contact us.

Still have problem? Email us at service@ameritopdeal.com.

We typically ship out orders in 24 hours(Exclude Weekends and Holidays). When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find a clickable tracking number that will tell you exactly where your package is. If you are having trouble viewing this information, feel free to contact us.

We currently ship to U.S. ONLY.

Each country varies in customs fees and it’s something we can’t actually gauge. Please refer to your local Customs for more info.

* Updated on August 7th, 2019
We now support both Paypal and Credit Cards.

We only use the safest payment processing services on the web. If you have any security questions or concerns please check out our payment processors’ security measures. PayPal.com.

All Ameritop products come with a 12-month warranty, you can register your product here to extend it to 18-month.

For more info about our Return and Exchange policy, please check our Return and Exchange Policy.

Email us at service@ameritopdeal.com at any time.